Help With Insurance
Below are some places you may be able to get assistance from...
Having Trouble With Insurance?
Are you having troubles with your insurance company? Adjuster not explaining things properly or clearly? Having issues reading and sifting through the fine print in your policy? Should you take a payout or wait? These folks can help you out, they are a toll free line that can give you explanations, clarifications, etc. They cannot tell insurance companies what to do, but they can help answer your questions, or point out why's, how come's and what should we do's.
They are the Insurance Bureau of Canada, and not just for reporting bad business insurance companies, but there to help you out. You can call them Monday thru Friday from 8:30am - 4:30pm, at 1-800-377-6378.
The fellow I talked to there today was super friendly, helpful, and even knew people up there personally who lost homes so knows what you are going through. They are fair and will not talk down to you (as I have heard many out of town adjusters are doing and even companies I have called advocating for families - yeesh just cause we are northerners does not make us stupid!) So give them a call and hopefully they can help!
***If you are still having troubles, contact me, as I am trying to get a list of volunteer insurance industry super knowledgeable people who can answer your questions more in depth.
If you are an insurance professional and would like to volunteer your name to help 1 or 2 families that I can refer to you to answer their questions, contact me here to be on the volunteer help list.
They are the Insurance Bureau of Canada, and not just for reporting bad business insurance companies, but there to help you out. You can call them Monday thru Friday from 8:30am - 4:30pm, at 1-800-377-6378.
The fellow I talked to there today was super friendly, helpful, and even knew people up there personally who lost homes so knows what you are going through. They are fair and will not talk down to you (as I have heard many out of town adjusters are doing and even companies I have called advocating for families - yeesh just cause we are northerners does not make us stupid!) So give them a call and hopefully they can help!
***If you are still having troubles, contact me, as I am trying to get a list of volunteer insurance industry super knowledgeable people who can answer your questions more in depth.
If you are an insurance professional and would like to volunteer your name to help 1 or 2 families that I can refer to you to answer their questions, contact me here to be on the volunteer help list.
Complaints Regarding Insurance Company Issues
Alberta Finance and Enterprise and the Alberta Insurance Council work together to ensure consumers are protected and companies, insurance adjusters and insurance agents operate at the highest standards.
Complaints regarding insurance companies Issues, concerns or complaints regarding insurance companies should be directed to Alberta’s Office of the Superintendent of Insurance, which will address the issue. The Alberta Superintendent of Financial Institutions is responsible for all the financial sector regulatory compliance activities performed by the offices of Financial Sector Regulation and Policy (FSRP). These activities include receiving, reviewing and approving required filings, and performing examinations of plans or institutions, interpreting legislation, and making recommendations to the Minister of Finance and Enterprise with respect to financial sector policy.
Alberta Finance and Enterprise
Superintendent of Insurance
Financial Sector Regulation and Policy (FSRP)
Room 402, Terrace Building
9515 - 107 Street
Edmonton, Alberta, T5K 2C3
insurance@gov.ab.ca
Call 310-0000 than dial 780-422-1592 for toll free access
Complaints regarding insurance companies Issues, concerns or complaints regarding insurance companies should be directed to Alberta’s Office of the Superintendent of Insurance, which will address the issue. The Alberta Superintendent of Financial Institutions is responsible for all the financial sector regulatory compliance activities performed by the offices of Financial Sector Regulation and Policy (FSRP). These activities include receiving, reviewing and approving required filings, and performing examinations of plans or institutions, interpreting legislation, and making recommendations to the Minister of Finance and Enterprise with respect to financial sector policy.
Alberta Finance and Enterprise
Superintendent of Insurance
Financial Sector Regulation and Policy (FSRP)
Room 402, Terrace Building
9515 - 107 Street
Edmonton, Alberta, T5K 2C3
insurance@gov.ab.ca
Call 310-0000 than dial 780-422-1592 for toll free access
Complaints - insurance agents or independent insurance adjusters
Issues, concerns or complaints regarding insurance agents or licensed independent insurance adjusters will still be handled by the Alberta Insurance Council. The AIC’s website, which outlines the complaint process and includes contact information, is www.abcouncil.ab.ca. Phone: 780) 421-4148
FYI
Insurance Bureau of Canada (Consumer Info Officer): "when the house is being rebuilt the Insurance Company usually obtains a few estimates for the cost of rebuilding and would pay the contractor....When a loss occurs and there is a cash payout and there is a loan or mortgage register on the property the payment would be co-payable to both parties with each party needing to sign the check and each getting what is owed to them." - Thanks to Martha for this information.
